How Agencies and Consultants Can Use AI to Simplify Workflows and Strengthen Client Collaboration

April 30, 2025

Today’s agencies and consultants are juggling more than ever — client calls, internal updates, project tasks, and communication spread across email, Slack, meetings, and more. It can feel like the admin never ends, and critical information often gets buried. But the good news? AI tools have come a long way, and they’re no longer just for tech giants or early adopters. When used right, AI can help agencies focus less on busywork and more on delivering great work.

In this post, we’ll walk through practical ways to bring AI into your daily workflows — from managing internal communication and keeping client projects moving, to staying on top of meetings and next steps. We’ll also introduce Empwr.ai, a modern AI assistant built for cross-company collaboration, and show how it can help you keep both your team and your clients aligned without extra effort.

Streamline Your Internal Workflows

The best client work starts with a well-coordinated internal team. Here’s how AI can help simplify day-to-day operations:

1. Tame Team Communication with Slack + AI

Slack is the heartbeat of many agency teams. With AI features now rolling out in Slack, you can get quick summaries of long threads, search answers to channel questions, and stay in the loop even if you missed a day. These tools are great for cutting down the scroll and helping your team focus on what matters most.

2. Cut Through Email Clutter with Superhuman

If your inbox is a daily mountain to climb, Superhuman’s AI features can be a game changer. Tools like Instant Reply and Smart Summarize can help you respond faster and more confidently, while staying in control of tone and voice. That means more time for strategy, less time clearing your inbox.

3. Build Smart Knowledge Hubs with Notion

Notion is a favorite for building internal wikis, project trackers, and creative briefs. With Notion AI, you can draft content faster, summarize notes, and even brainstorm ideas right inside your workspace. It’s like having an extra team member keeping your docs fresh and organized.

4. Move from Talk to Action with Empwr.ai

Empwr.ai’s assistant is ideal for agencies and consultants, as it seamlessly supports both internal operations and client scenarios. Team members receive intelligent briefings based on calendar and meeting data and the assistant transforms free-form meetings into shareable and structured meeting outcomes, helping teams effortlessly track action items, open questions, and more. 

Make Client Collaboration Seamless

Working with clients can feel like navigating different time zones, tools, and expectations. AI can help bridge those gaps and keep everyone aligned.

1. Share a Channel, Stay on the Same Page

Slack Connect lets you bring clients into a shared Slack space — no more long email threads or delayed responses. Add in Slack’s AI-powered recaps and suggested replies, and suddenly everyone’s got what they need, faster.

2. Never Miss a Beat with Empwr.ai Meeting Outcomes

This is where Empwr.ai shines. Instead of jumping between tools or scribbling notes during every client call, let Empwr.ai handle it. It joins your meetings (on Zoom, Meet, Teams, Go-to-Meeting, or even Slack Huddles) and delivers clear, structured meeting outcomes — including summaries, detailed call logs,  decisions made, action items, risks, issues, and open questions.

What makes Empwr.ai special? It doesn’t just create a summary.. It creates a structured knowledge base that can be filtered by people and organizations, pushes tasks to tools like Jira, and makes sure follow-ups don’t slip through the cracks. After a call, a structured meeting outcome is shared with your client — no manual extra steps required.

3. Weekly Briefings that Keep You Ahead

Every Monday, Empwr.ai sends you and your team a personalized briefing that recaps last week’s important moments and flags what’s coming up. It’s like your AI-powered operations manager — surfacing what to focus on before the week gets away from you. For client-facing roles, this means better prep, fewer surprises, and stronger follow-through.

Why This Matters

The agencies and consultants that embrace AI aren’t just saving time — they’re getting ahead. By automating admin and surfacing the right context at the right moment, AI gives your team more headspace to focus on strategy, creativity, and client relationships.

Empwr.ai is built for this new way of working — especially for teams that collaborate across company lines. If you’re managing multiple clients, projects, or external partners, Empwr.ai helps you stay aligned, responsive, and organized.

Ready to stop chasing notes and start delivering even more value to your clients? It might be time to bring in an AI teammate.

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